Dedicated to improving the level of services we offer to best serve our client needs

• We deal with
• EIC Abu Dhabi EIC Al Ain EIC Dubai EIC Jebel Ali
• Our coverage extends to
• Fire General Accident Engineering Marine Motor Oil & Gas Medical Life Liability
• 1 - How do you rate our employees response as regards to :
• Courtesy -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Product knowledge -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Accuracy -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Receptiveness -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• 2 - How do our products rate in terms of :
• Quality -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Content -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Clarity -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• 3 - How do you rate our response time with respect to:
• Inquiry -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Quotations -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Claims Procedures -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• 4 - How do you rate our service time as regards to :
• Issue of Policy/ Amendments -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Survey of Claims -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• Claims Settlement -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• 5 - Were you able to reach us with relative ease ?
• -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• 6 - What is your overall impression about EIC in comparison to other Insurance Companies?
• -- Your Choice -- Poor Fair Good Very Good Excellent Not Applicable
• 7 - Were the other services available in the Company Introduced to you ?
• -- Your Choice -- Yes No
• Your Comments / Suggestions :
• Name
• Company
• Telephone
• Email
• Date

Complaints Reporting Policy

Suggestion/ Complaint Form

Insurance Partner Relations Opinion Management System (IPROMES) of DHA

• Name
• Phone
• Email
• Message